Fallback — Support

Getting in touch

The quickest route is Send feedback in the app, under Settings → About. It opens your mail app with the address already filled in. It helps to say what you did, what you expected, and what happened instead.

Common questions

Where is my data kept?

On your phone. Fallback has no accounts and no server of ours: what you keep, your places and your plans never leave your phone unless you back them up, export them or share them. The privacy policy sets out exactly what the app does and does not send anywhere.

How do I get my household onto another phone?

Under More → Sharing. The phones pair once by QR code, and after that they keep each other up to date, sealed with a key only your phones hold: nearby on the same Wi-Fi, through a shared folder, or over iCloud. Serial numbers, places you marked sensitive, copies of documents and firearms records stay on the phone they were entered on unless you switch them on there. More → Backup saves everything to a file you can restore on another phone.

Do the maps work without a signal?

Yes, once downloaded. More → Maps → Get a map lists countries and regions with their sizes; a region is downloaded once and then drawn on the phone with no connection at all. Some are large, so Wi-Fi is the place to fetch them.

I also use Proviant

Proviant is our food-tracking app. With both on the same iPhone, they keep one food inventory between them, on the phone: food added or eaten in one shows in the other. Only food crosses; water, fuel and everything else stay in Fallback.

Which languages does it speak?

Nine: English, Swedish, German, Spanish, French, Italian, Dutch, Polish and Portuguese. English and Swedish are the two the developer reads; the other seven are translations no native speaker has reviewed yet, which the app says for itself the first time it opens in one of them. If something reads wrongly in your language, Send feedback is the way to say so.

Is anything paid?

No. Fallback is free, with nothing locked, no advertising and no subscription. The only thing it sells is a tip, under Settings → Support Fallback, which unlocks nothing.

How do I delete everything?

Deleting the app removes its data with it: there is no copy anywhere else to clean up, and no account to close. A backup you saved, or a phone you shared with, keeps its own copy until you delete it there.